Privacy Policy

WiFi Interactive Network, Inc ("WIN", "we", "us", "our") know how important privacy is to our customers, and we strive to be clear about how we collect, use, disclose, transfer, and store your personal information. This Privacy Policy applies to any WIN website, WINTYME app, customer service platform, or other online application that refers to or links to the Privacy Policy (collectively, our "Services"). This Privacy Policy applies regardless of whether you use a computer, mobile phone, tablet, TV, home appliance device, or other smart device to access our Services.


We do not collect Personal Data about you other than information that is voluntarily provided to our Company which is secured to serve both your needs and the company’s own legitimate business purpose.

We may collect personal data when you deal with us or interact with us, which could be via any one of the following methods:

• When you use our website or apps;

• When you use WiFi at our partner establishments;

• When you interact with us directly (e.g. telephoning, writing or emailing us, buying services from us, redeeming points when offered, participating in promotions and competitions and attending events);

• When you interact with us via third parties (e.g. via brand partners and social media platforms - see section 7 below); and

• From third parties (e.g. through third party surveys and market research you participate in).


"Personal data" is information about you from which we can identify you (either on its own, or by piecing it together with other information). The types of personal data we collect about you may include:

• Title, name, email address, mobile number, mobile plan, type of mobile phone ,gender, age, city or town;

• Internet access is provided through sponsors who ask to provide such access to a specified age group;

• Information about your use of our app ("App");

• Information about your use of our website or apps (the "Sites"). Some of this information may also be automatically collected, such as your Internet Protocol (IP) address, unique device identifier, browser type, browser language and access times. We may also automatically collect your location information (if you have consented to this on your device);

• Information about your preferences, including brands you like and ads you like, dislike, click on or share with others;

• Demographic information; and

• Other information which you give us when dealing with us or interacting with us in any way, including via third parties.

Personal data does not include aggregate data where you cannot be identified (e.g. statistics about usage in general or in categories).


In all circumstances the personal data we hold about you will be adequate, relevant and not excessive. We will use your personal data in line with your legal rights under the Data Privacy Act of 2012. Details of your legal rights can be found on

We may use your personal data to:

• Provide you with information, products, services or experiences that you request from us;

• Process rewards and incentives, if any;

• Process payments and credits, if any;

• Provide reservation or booking services;

• Understand the way you use the services so that we can improve your experience;

• Compile your profile;

•Provide and personalize our products and services to you/your preferences, including making predictions about your characteristics, interests or preferences and to display targeted ads, content, features, deals and offers that match your profile or we believe will be of interest to you;

• Keep track of your activity patterns and preferences in order to improve the level of service you receive and to increase the functionality of the Sites, including monitoring and analysing usage and trends, determining the effectiveness of our ads and personalizing and improving the Sites;

• Link or combine with other information we get from third parties to help understand your needs and provide you with better service;

• Inform you of products, services, experiences or promotions which we feel may be of interest to you where you have indicated that you wish to be contacted for such purposes by post, email, SMS, telephone, through the Sites or social media platforms, or other means of electronic communication (and where you have indicated that you are happy to be contacted by third parties, you may be contacted about products, services, experiences or promotions by those third parties);

• Ensure that content from our Sites is presented in the most effective manner for you and for your computer/tablet/mobile;

• Send you push notifications;

•Interact with you on social media platforms;

• Allow you to participate in any interactive features of our products, services and experiences, when you choose to do so;

• Request feedback from you;

• Respond to your emails, submissions, questions, comments, requests and complaints and provide customer service; and

• Send you surveys, updates, security alerts and support and administrative messages and to facilitate your use of, and our administration and operation of, the Sites, including to notify you about important changes, to detect fraud.

The Internet is global, so your personal data may be transferred in transit outside of the Philippines. Our business also operates globally and so it may be necessary to transfer your personal data to other companies within our group of companies located in countries outside of the Philippines in particular to Australia, EU, Singapore and the USA. Countries outside of the Philippines may not have similar protections in place regarding your personal data and its use as set out in this policy. However, we have taken the steps outlined in section 4 below to try and protect the security of your personal data and comply with our legal obligations about transfer of your personal data to other countries.


Your personal data is held on a secure database. We have policies, rules and technical measures in place to protect the personal data that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss.

While there is no perfect secure method of transmission over the internet and no perfect secure method of electronic storage, the company abides by generally accepted industry standards to protect the personal data submitted to us both during transmission and archiving.

All of our employees and data processors that have access to, and are associated with, the processing of your personal data are obliged by contract and by law to respect the confidentiality of your personal data.

We ensure that your personal data will not automatically be disclosed by us to government institutions or authorities. However, if required by law, or when we receive a request from regulatory bodies or law enforcement organizations, we may disclose your information.

Please be aware that communications over the Internet are not secure unless they have been encrypted.

We cannot accept responsibility for any unauthorized access or loss of personal data that is beyond our control.


We may disclose your personal data to any of the following, in any country where we operate:

• Our staff;

• Our affiliates;

• Our group companies and their staff;

• Suppliers and service providers who may access your personal data when providing products or services to us;

• Purchasers or potential purchasers of our business or any part of it or of a Center;

• Government bodies and law enforcement agencies and in response to legal or regulatory requests; and

• Auditors or other advisers auditing, assisting with or advising on any aspect of our business or a Center.

We may also share information or statistics with third parties in an aggregated or anonymised form that does not directly identify you, e.g. we may share aggregated information about your interests and geographic preferences and/or location (if given) with advertisers and third party deal sites for marketing purposes.

Other than ensuring that we have complied with our own obligations under the Data Privacy Act of 2012, we are not responsible for the actions of suppliers and service providers or other third parties in the use they may make of your personal data.


When you post in any profile, comments, photos, forums and other interactive features of the Sites, or share personal data with individuals through the Sites or social media platforms, this personal data will be available to other users and in some cases may be publicly available outside of the Sites (e.g. on social media platforms).


If you interact with us on social media platforms, (for example, if you 'Like' our Facebook Page or post on our Facebook timeline, or if you follow us or mention us in a tweet on Twitter) we can interact with you and send you things via these platforms.

The personal data we have access to through social media platforms will depend on your personal settings on these platforms. We will have access to all public information on these platforms. We may also be able to access personal data that others share about you (because they control how that is shared, not you).

We may collect any data that is accessible to us or that you provide through social media platforms, including but not limited to your Facebook and/or Twitter profile picture, gender, and usernames. We will interact with you through social media platforms in accordance with each platform's rules but we are not responsible for how the platform owners collect and handle your data. We are not responsible for what third parties post on our social media accounts.


If you download or use a WINTYME app we will collect personal data from you, in accordance with this privacy policy. If you delete the WINTYME app, we may still store your personal data.


A cookie may be used in the processing of your personal data. A cookie is a text file placed into the memory of your computer by our computers. A copy of this text file is sent by your computer whenever it communicates with our websites. We use cookies to identify you. We may also collect the following information during your visit to our websites:

• The fully qualified domain name from which you accessed our Sites, or alternatively, your IP address;

• The date and time you accessed each page on our Sites;

• The URL of any webpage from which you accessed our Sites (the referrer); and

• The web browser that you are using and the pages you accessed.

We use this information to improve our Sites and so that we can tell which pages are the most popular and where shoppers spend most of their time. For more information about the types of cookies being used on our Sites and details on how to adjust your browser settings in relation to the use of cookies, please check your browser settings.


You can write to us at any time to obtain a copy of your personal data and to have any inaccuracies corrected. Where appropriate, you may have your personal data erased, rectified, amended or completed. Please email

When writing to us to obtain a copy of your personal data, please quote your name and address and provide brief details of the personal data of which you would like a copy of, or which you would like to be corrected, because this will help us more easily locate your personal data.

We will require proof of your identity before providing you with details of any personal data we may hold about you. We may charge P100.00 to cover the administration costs involved in providing you with a copy of your personal data.


If you would like us to stop contacting you with information about our products, services, experiences, or promotions please send an email to


You may be able to access third party websites and apps from the Sites. We are not responsible for the privacy policies and practices of other websites and apps. We recommend that you check the policy of each website and app and contact the operator of the website or publisher of the app if you have concerns or questions.